Retired couple’s broken heating system replaced with $16k unit for free

Diane and Brian Johnsen, a retired couple from Beaverton, Oregon, can now face the winter in comfort after receiving a new HVAC system worth $16,000 at no cost. “We were ecstatic,” Brian told KOIN-TV as the couple received the unexpected gift through the Lennox Feel the Love programme.Answer to their prayersThe Beaverton couple were stretched thin. Diane took on three jobs to keep up with the mortgage on their home in Beaverton, Oregon. Money was tight, and every bill counted. And that’s when the heating and cooling system stopped being worth repairing. A technician could not get it working again at a price that made sense, so the couple faced a bigger problem. They needed a new system, and they had little room in their budget to buy one.That’s when they turned to the Lennox Feel the Love programme. It is a community initiative that helps qualifying homeowners get essential home improvements at no cost. Lennox donates the equipment, and local dealers install it for free. The programme is built on that partnership between the manufacturer and the people who work on the ground.The Johnsens hoped that the programme would help them, and it did. They received a complete heating and cool...