NASA chief blasts Boeing over botched Starliner mission

NASA chief Jared Isaacman has slammed Boeing for failures that plagued the botched debut mission of its first crewed spaceship, Starliner, which left two astronauts stranded for nine months last year.

A billionaire private astronaut and close associate of SpaceX founder Elon Musk, Isaacman, who was appointed NASA administrator two months ago, also offered a blistering critique of the agency’s previous leadership, claiming that its decision-making risked creating “a culture incompatible with human spaceflight.”

The remarks were made at a press conference on Thursday during the release of a sweeping report on the Starliner mission, which saw two astronauts, Butch Wilmore and Suni Williams, stuck in space for nine months instead of the planned one week. The capsule returned empty in September 2024 while the crew came home on a different vehicle in March 2025.

The report states the loss of control during the capsule’s rendezvous with the ISS constitutes a Type A mishap – the most serious category of anomaly.

It identifies critical design flaws in Boeing’s spacecraft, presenting 61 recommendations to address the issues before any future crewed Starliner mission. It also exposed management failures, stating that the mission “was marked by chaotic meeting schedules, unclear roles, and communication breakdowns.” 

“Mistrust between NASA and Boeing was intensified by selective data sharing, perceived favoritism, and inconsistent transparency,” the report added.

Boeing is facing public scrutiny over numerous safety issues and incidents involving its commercial aircraft and repeated delays in delivering key government contracts.

Despite its troubles, the US government continues to contract with the company because NASA has a strategic goal to maintain two independent American systems for transporting astronauts to the ISS.

SpaceX, the agency’s other partner, has also experienced technical issues affecting ISS operations, including delayed astronaut returns and aborted missions.

With both US contractors facing challenges, Russia remains the only other country capable of independently transporting people and cargo to the ISS. While Western sanctions over Ukraine targeted Russia’s aerospace industry, space cooperation was deliberately exempted to keep the station operational.

Last week, Isaacman publicly stated his desire to meet with Roscosmos head Dmitry Bakanov and expressed interest in attending the launch of the Soyuz MS-29 mission from the Baikonur Cosmodrome in Kazakhstan, scheduled for the summer of 2026.