The family of a "one in a million" dad who was found dead in Las Vegas is suing the hotel he was staying in and medical staff that were supposed to care for him.
William Howell, a type-1 diabetic, fell seriously ill while preparing to board his Virgin Atlantic flight back to the UK from Harry Reid International Airport on August 30 2023.
He was allowed to return to hotel, but was found dead the next day after succumbing to a treatable medical condition.
The 37-year-old's wife Emma - who was pregnant with their second child when he died - is now taking Aria Resort & Casino, its security team, as well as an ambulance company and its crew to court.
According to the lawsuit, Mr Howell's flight was delayed as medical help was sought. The Oxford-educated dad was placed in a wheelchair as a precautionary measure.
Medics Alexandra Gangemi and Dominique Johnson arrived on the scene at 8.46pm, before taking his vitals and noting his elevated blood sugar levels, according to the Mirror.
The lawsuit alleges the medics "spent no more than two minutes" before Mr Howell signed an electronic form refusing medical transport.
Court documents claim that ambulance staff "did not properly inform decedent (Mr Howell) of the consequences of failing to seek attention, did not properly assess decedent's mental capacity, did not perform the proper testing and did not follow policies and procedures."
Despite looking physically unwell Mr Howell was permitted to take an Uber back to Aira Casino Hotel, where he had been staying. Upon arrival, he reportedly fell out of the vehicle.
Although hotel staff were informed of Mr Howell's medical condition, they allegedly ignored clear signs that he was unwell.
He was assisted to his former room by security staff, before being left alone. When he failed to arrive at Heathrow Airport, where his wife was waiting for him, relatives contacted Aria and told them to go to his room.
At 12:24pm, the Cisco worker was found dead, nearly fourteen hours after he was last seen.
His cause of death was later confirmed and recorded by the Las Vegas medical examiner as diabetic ketoacidosis, a condition which is treatable with timely medical attention.
His wife and sons, Louis and Jack, have filed a five-count civil lawsuit in Nevada's Eighth Judicial District Court, naming Aria, its parent company MGM Resorts International, Community Ambulance, the hotel's security firm, and the two medics as defendants.
Commenting on a crowdfunder, which is raising money for diabetes research charity Breakthrough T1D, one friend of Mr Howell wrote: "Will was ONE IN A MILLION and his loss was and will always be felt by every one that had the privilege to have met and known him.
"His thirst for life was like no-one else I've ever met. For anyone that knew Will and even those that didn't, this is such an important charity, please join us in honouring Will and donating anything you can. We miss you Will."