Apple responds to user reports of broken iPhone Duo screens on new foldable phone

The Apple iPhone Duo smartphone at Apple's Fifth Avenue store during the first day of in-store sales in New York, US, on Friday, Oct. 23, 2026. Michael Nagle | Bloomberg | Getty ImagesApple's first foldable phone, the iPhone Duo, hit store shelves on Friday to considerable lines and long wait times for pre-orders. But some customers who were lucky enough to get the $1,999-and-up phone on its first weekend have been reporting a pretty big problem: The inner screen of the phone can break, showing horizontal bright lines emanating from the phone's hinge.Apple on Monday said it was aware of the issue, which it said affected a "small number" of phones, and that it would replace the devices under its AppleCare warranty. "We are aware of an issue impacting the inner display on a small number of iPhone Duo units," an Apple representative told CNBC. "If users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement."Apple says on its website that an inner-screen repair will be $999 for iPhone Duos that are out-of-warranty. Most of the reports are from anonymous customers on online forums such as Reddit and X, and there are fake images online as well. ...