Airbnb has changed its rules to limit what property hosts may ask guests to do - including when it comes to cleaning. The updated guidelines state that hosts can now set seven standard house rules and can also add other "reasonable" requests.Airbnb states that guests - who are required to pay a cleaning fee - should not be asked to complete tasks normally done by a cleaner, including washing dishes and stripping beds.The new rules will apply to all reservations booked on or after 20 November on the accommodation marketplace."House rules help guests understand what hosts expect, but we've heard from our community that they can be confusing, onerous and hard to manage," Airbnb told the BBC. "So, we've redesigned them to make them easier to discover and clearer to set, alongside a new policy that keeps requests reasonable, with no surprises."According to the new requirements on the Airbnb website, hosts are generally not allowed to ask guests to complete tasks that "require significant effort or time, or would typically be performed by a cleaner, including stripping the bed, taking trash offsite, or washing and putting away dishes".The company said it may grant exceptions in some circ...

6 hours ago
4










English (US) ·